Privacy Policy
Last updated: March 26, 2026
At Daily Carer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address)
- Profile information you choose to provide
- Communications you send to us
- Usage data and interactions with our app
- Information about your device and connection
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience
- Communicate with you about updates and support
- Monitor and analyze usage patterns
- Protect against fraudulent or illegal activity
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing of your information
- Lodge a complaint with the Office of the Australian Information Commissioner
Children's Privacy
Our services are intended for adult carers. We do not knowingly collect personal information from children under 18 without parental consent.
Community Guidelines
When participating in our community features, we expect all users to maintain respect, confidentiality, and support for fellow parent carers. We moderate content to ensure a safe environment.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Email: privacy@dailycarer.com.au
Phone: 1800 CARER (1800 227 377)
Address: Daily Carer, Melbourne, Victoria, Australia